Effective Date: April 21, 2025
1. Who We Are
TidyTurns.com (“Tidy Turns,” “we,” or “us”) provides professional cleaning services for Airbnb properties.
Contact: Support@tidyturns.com | +1-706-431-2619
2. Information We Collect
- Personal Information:
- Name, email, phone, property address when you book or inquire.
- Airbnb listing details (check-in/out times, access instructions).
- Payment Information:
- Credit card details processed securely via Stripe (we never store your card numbers).
- Technical Data:
- IP address, browser type, pages visited (via cookies).
3. How We Use Your Information
We only use your data to:
- Schedule, invoice, and perform cleaning services.
- Process payments securely through Stripe.
- Respond to inquiries or support requests.
- Improve our website (e.g., via anonymized analytics).
4. Payment Processing with Stripe
- All payments are handled by Stripe—a PCI-DSS compliant payment gateway.
- We only receive confirmation of your payment (not your card details).
- Review Stripe’s Privacy Policy here.
5. Data Sharing & Disclosure
We never sell your data. Limited sharing occurs with:
- Stripe: For payment processing.
- Cleaning Staff: Only property access details needed for your booking.
- Legal Requirements: If required by law (e.g., court orders).
6. Data Security
- Encrypted website (HTTPS) and secure servers.
- Staff trained in data confidentiality.
- Stripe handles all sensitive payment data.
7. Your Rights
- Access/Delete: Email us to review or delete your personal data.
- Opt-Out: Unsubscribe from marketing emails anytime.
- Cookies: Disable via browser settings (may affect site functionality).
8. Changes to This Policy
Updates will be posted here with a new “Effective Date.”
9. Contact Us
Questions? Email support@tidyturns.com